Swami Shukdevanand Law College

Student Grievance Redressal Committee

Session: 2024-25

 

Objectives:

The Student Grievance Redressal Committee aims to:

• Address grievances of students concerning academic, administrative,and infrastructure matters.
• Provide a transparent and accessible mechanism for grievance resolution.
• Ensure fairness and accountability in resolving student issues in compliance with the standards prescribed by the Bar Council of India.

 

Scope of the SGRC:

 

The SGRC shall have jurisdiction to address grievances related to:

• Academic concerns, including examination issues, assessment irregularities, and curriculum queries.
• Administrative matters, such as admission processes, fee disputes, and service delivery.
• Campus facilities, including library, hostels, transport, and infrastructure.
• Any form of harassment or discrimination, including ragging, in compliance with BCI and statutory anti-ragging guidelines.

 

 

 

Procedure for Filing a Grievance:

1. Students must submit their grievances in writing or through a designated Google form established by the institution.
2. The complaint must include relevant details, evidence (if any), and the complainant’s contact information.
3. The SGRC must acknowledge receipt of the grievance within three working days.

 

Resolution Process:

1. The SGRC shall convene within seven working days of receiving a grievance.
2. The complainant and concerned parties shall be given an opportunity to present their case.
3. The SGRC must ensure confidentiality, impartiality, and adherence to principles of natural justice during the proceedings.
4. A resolution must be communicated to the complainant in writing within fifteen working days of the hearing.

 

Appeal Mechanism:

If a complainant is dissatisfied with the decision of the SGRC, they may appeal to the Bar Council of India.

 

Composition of the Student Grievance Redressal Committee:

 

Sr. No.	Name	Designation	Mobile No.
1.	Dr. Jai Shankar Ojha	Chairperson	9415703943
2.	Dr. Pawan Kumar Gupta	Faculty Member	9412400897
3.	Dr. Deepti Gangwar	Faculty Member	9410870099
4.	Dr. Amit Kumar Yadav	Member Secretary	9473938629
5.	Mr. Ajay Shukla	External Member	9415461324
6.	Mr. Prabal Pandey	Student Representative	7309223415
7.	Ms. Saniya Bhatnagar	Student Representative	9794245853

Student Grievance Redressal Complaint Form